Delete Your Account

You can delete your Truked account and the personal data associated with it at any time. Here's how, whether or not you still have the app installed.

Delete in the app

The fastest way is right inside Truked: open the app, go to Profile, and choose Delete Account. It takes effect right away, and you don't need to email us or wait for our permission. The one exception: if you have a delivery in progress or unpaid earnings, you'll be asked to finish or resolve those first, so nothing is left hanging.

If you can't access the app

Uninstalled the app, or can't sign in? Email support@truked.com from the email address on your account, with the subject "Delete my account." We'll confirm it's you and process the deletion. Requests are completed within 30 days, and usually much sooner.

What gets deleted

Deleting your account disables your sign-in and removes the personal information tied to your account — your name, email, phone number, and saved addresses. Your uploaded photos are deleted, and for drivers, your driver profile, vehicle details, and any identity documents (including your background- check information) are permanently removed.

What we keep, and why

A limited set of records is retained where the law requires it or where we need it to meet financial, tax, and anti-fraud obligations — for example, transaction and receipt records for completed deliveries, and driver payout and tax records. We keep these only for as long as we're required to, then delete them, and we don't use them to rebuild your profile for any other purpose. Our Privacy Policy explains our data practices and retention in full.

Questions

Email support@truked.com and a real person will help. Our Privacy Policy covers what we collect and how we handle it.

Company details

Bobcat Technology Consultants, LLC d/b/a Truked
13016 Eastfield Rd, STE B200-240
Huntersville, NC 28078
support@truked.com